Welcome to the September 2019 edition of Strategy Analytics’ User Experience Practice Newsletter! This newsletter provides highlights of our most recent and upcoming user experience research, relating to technologies in-vehicle, in-home and while mobile.

Featured articles include:

• UXIP Focus: Data Privacy: Data Breaches & Misuse Are ‘Cost’ for Connected World
• User Experience Strategies – Natural Language Processing Is Better, but It’s Still Not Natural Nor Secure In the Eyes of the Consumer
• User Experience Strategies – LG Uplus Differentiates with 5G Services in Korea, But is the User Experience Optimized?
• In-Vehicle User Experience – Smartphone Mirroring in 2019: Cracks in the Armor for Android Auto and CarPlay
• In-Vehicle User Experience – 2019 Premium Audio Report: Bose Continues to Dominate a Changing Landscape
• Consumer Sentiment Analytics – Consumer Sentiment: Spotify Versus Pandora